Organizations

An organization is a reseller brand you run on Coritan. It has its own customers, products, prices, storefront, staff and payouts, while Coritan runs the servers, instances, mail and DNS underneath. Use it when you want to sell hosting under your own name instead of sending people to coritan.com.

Every organization you own or work in is listed under Organizations in the dashboard, with your role, its tier, its status and its billing mode. On the newer account plans the same page is called Reseller program. Select an organization to open its Overview. The row of links across the top groups its other pages, such as Hosting and Growth, and on a phone it is a menu. An organization its owner has deleted leaves the list for everyone.

Once you have an organization, the sidebar shows its name and your role, and its pages open from there without the list. Switch organization moves between several, and All organizations opens this list (Your organization in the sidebar).

The page opens with How the program works: what the program gives you, the program's terms as Coritan sets them today (a row for each tier of the platform cut, such as Under $2,000 a month, then Hosting you resell, how often we send Payouts and the Limits to start), Read the guide, which opens these docs, and About the program, which opens the partners page. The reseller program's terms explains each figure. Select New organization… to create one.

• How organizations work: the parts of an organization, the three kinds of account and which credential each API takes.
• The reseller program's terms: the platform cut by monthly volume, the wholesale price of the hosting you resell, payouts and limits.
• Create an organization
• Change organization settings: name, billing mode, branding, legal details, invoicing and outgoing email.
• Manage members and roles and the roles and permissions each role carries.
• Create organization API keys
• Delete an organization

• Set up products and pricing
• Browse the software your customers can install
• Manage customers
• Manage customer services
• Read the email you sent your customers, each one as the customer got it.
• Read your organization's overview: what needs attention, revenue, customers and today's storefront visitors.
• Read your storefront's traffic: visits, top pages, conversions and how the forum fares in search.
• Add analytics and ad tags: Google Analytics 4 and the pixels for Google Ads, Meta, TikTok, Microsoft Advertising, Reddit, X and Google Tag Manager.
• How customers and orders are attributed: where each customer and order came from, what we keep and for how long.
• Send purchases to your ad platforms: report each purchase, renewal, sign-up and refund from our servers to Google, Meta, TikTok, Microsoft, Reddit and X.
• Connect ad accounts and see what ads return: read your ad spend from Google, Meta, TikTok, Microsoft and Reddit, add spend by hand, and see new customers, revenue, CAC and ROAS per platform.
• Build campaign links and read their results: a link with its UTM words and an optional coupon, and the visits, orders and revenue it brought.
• Run a referral and partner program: customers share a code, and a customer's first paid order earns wallet credit after a hold.
• Collect newsletter sign-ups and respect unsubscribes: the storefront form, marketing consent, the unsubscribe link and the suppression list.
• Send automatic emails: reminders for an unpaid first invoice and a stuck setup, a nudge to upgrade, a win-back, an onboarding series and a review invitation.
• Ask for reviews and post announcements: the Trustpilot prompt settings and posts to your Discord channel.
• Run your store with Commerce: orders, products, stock and shipping for goods that Coritan sells on your behalf.

• Organization billing: how customers pay and how Coritan pays you.
• Manage customer invoices, generate statements, track your payouts and follow payment disputes.
• Connect your PayNow store
• Track your store's balance and payouts and respond to chargebacks on store orders.

• Manage your customers' instances on Cloud Compute: power, snapshots, backups, rescue mode and rebuilds.
• Host DNS zones for your organization, with zone files, load balancing and query stats.
• Run deployments for an organization from App Deployment in the sidebar, beside your own, or from its App Deployment page, under Hosting.
• Move an organization's deployment to usage billing from its plan price, after a preview.
• Run Mail Hosting for your customers
• Organization integrations: Discord and the game proxy.
• Receive organization webhooks
• Read the organization audit log

• Build a storefront on the Organization API: the public catalogue, customer sign-in, the customer portal, the community, the Commerce API and the Store API.
• The staff console: where your team looks after customers, servers, billing and support.

Customers pay your organization for the products you define, at your prices. Coritan keeps a platform cut of the money that comes in, tiered by your monthly volume, and charges you the wholesale price, below its list price, of the hosting you resell. It pays you what its gateways collected less both. Coritan's own organizations pay neither. Organization billing explains both sides.

Coritan sets each organization's limits: how many customers, customer services and products it can hold. The API refuses the next one with 403 and a message such as Customer limit reached (100/100). Contact support to raise a limit.

The Organization API only answers for an organization whose status is active. For a suspended, closed or deleted organization, every member call answers 404 Organization not found.