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Organization billing

How your customers pay, how Coritan pays you, and where to find invoices, statements, payouts, disputes and PayNow.

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Your organization's billing has two sides. Your customers pay your organization for its products, at your prices. Coritan collects that money for you as merchant of record and pays it out each month, less the platform fee. The organization's Billing tab shows both, and opens on Invoices.

The Billing tab is for the owner, admins and members with the billing role. Other members see a note that billing is not open to their role.

  • Invoices: every invoice your customers have received, what is still owed, and manual payments.
  • Statements: a record of your sales for a period, as a PDF or a CSV file.
  • Payouts: what Coritan has paid you for each period.
  • Disputes: chargebacks your customers have opened.
  • PayNow: your own PayNow store, for the Own gateway and Hybrid billing modes.
  • A customer pays when they order on your storefront. Coritan then raises a renewal invoice each time a service comes due, and tries the customer's saved payment method.
  • An invoice that is not paid by its due date becomes overdue, and the services on it are suspended once the grace period runs out.
  • Customers pay with the payment methods your storefront offers, or with the credit on their account. You can also record a bank transfer or cash payment yourself by marking an invoice paid.

With the Own gateway billing mode, your PayNow store takes the payments instead, and Coritan raises no renewal invoices. How organizations work compares the modes.

At the start of each month, Coritan works out what its payment gateways collected for your organization since your last payout, less refunds and chargebacks, and takes the platform fee from it. Track your payouts explains what counts and how the money reaches you.

The resources behind linked products run on the owner's Coritan account, which pays Coritan's price for each one, as any Coritan account does. See billing for how that account is charged.

Your webhooks receive invoice.created when renewal invoices are raised, and payout.created when a payout is created.