Take your store live

A new store starts in test mode: its orders are paid with test cards, no money moves and nothing is paid out. Coritan sells each order as merchant of record, so it reviews who is selling before the store takes real orders. You describe the business in the Merchant profile, submit it for review, and once Coritan approves it, staff take the store live when you ask.

• You need the Admin or Owner role. Other members see only where the review stands, because the profile holds the owners' identities.
• Have the business's legal details, its addresses and its owners' names to hand.

The profile starts with the details the organization's legal details held when commerce was turned on: the legal and trading names, the registration number, the tax ID, the country and the support email. Later changes to those settings do not reach the profile, so check each field.

1. In the dashboard, open the organization, then Commerce, then Setup, then Merchant profile. Until the profile is approved, Open the merchant profile on the Commerce tab's Overview opens it too.
2. Select Edit profile….
3. Under Business, enter the Legal name, choose the Country of registration and enter a Support email. The Trading name, Legal form, Registration number, Tax ID, Website, Support phone and Statement descriptor are optional. A website starts with https://. The Statement descriptor is the name you want on shoppers' card statements, in 5 to 22 letters, digits, spaces, dots or hyphens, such as DURAND HOSTING. It starts as the descriptor in force, if there is one. What you enter is a proposal: Coritan approves it at review, or sets another.
4. Under What you sell, say in Description what the store sells and to whom, in up to 5,000 characters. Categories (up to 20, separated by commas) and Expected sales a month are optional.
5. Enter the Registered address. Under Ships from, tick The registered address when you ship from there, or enter the address. Under Returns go to, tick Where you ship from, or enter the address.
6. Under Beneficial owners, select Add an owner for each person who owns or controls a quarter or more of the business, up to 10. Each owner needs a Full name. Date of birth, Country and Ownership are optional.
7. Select Save profile.

Review needs all of these. An address counts once it has a street, a city and a country.

• the legal name, the country of registration and a support email
• the description of what you sell
• the registered address, the address you ship from and the address returns go to
• at least one beneficial owner

Until they are all there, the card says Not submitted yet and lists what to add. Then it says Ready to submit.

1. Select Submit for review….
2. Select Submit for review to confirm.

You can still edit the profile while Coritan reviews it, but saving a change returns it to a draft, and you then submit it again.

The profile's status is Submitted, and the card says Coritan is reviewing it with the date you sent it. Staff then decide, and the card shows the outcome:

An approved or suspended profile is locked. To change it, select Open a ticket on the card and ask support.

Staff move the store from test mode to live, and only once the merchant profile is approved. When it is approved, select Open a ticket on the card, or on the test mode alert in Overview, and ask for it.

Once the store is live:

• the badge on the store's line reads Live, and Overview counts live orders
• the storefront takes real payments, and publishable keys in live mode start to work (until then the Store API refuses them with store_not_live)
• payouts start, since they are held until the profile is approved

Create a live key in Storefront before you ask, so the storefront can switch to it at once.

Once Coritan has reviewed the profile, its Terms show what Coritan keeps and when your money becomes payable. Coritan sets the reserve and the payout terms at review, and approves the statement descriptor you propose or sets another. Open a ticket to talk about them. The platform cut is the same for every organization.

Platform cut

The share of each sale Coritan keeps this month, and the sales the month has counted so far. It is 3.5% while the month's sales are under $2,000, 2% under $10,000 and 1% from $10,000, and the month's final rate applies once it ends. It is taken only on money that comes in: tax, discounts, what a gift card pays and test orders are left out, a gift card sold counts, and a refund to the shopper's card gives back the cut on it. Organizations Coritan runs pay none.

Cut tiers

The tiers above, in the platform's currency. Sales in other currencies count at the day's exchange rate.

Reserve

A percentage of each sale held back for a number of days, or None.

Sales become payable

How many days after the order a sale becomes payable, or at delivery if that is sooner.

Statement descriptor

The text added to the charge on shoppers' card statements, as Coritan approved it. Payments send only this one to Stripe and PayPal.

Proposed descriptor

The statement descriptor you entered, shown until Coritan reviews it. Approving the profile makes it the Statement descriptor, unless Coritan sets another, and the proposal goes away. While it waits, payments keep the descriptor in force, or none.

Submit for review… cannot be selected

Review still needs something. The Not submitted yet alert and the button's tooltip list it.

Payouts are held

Coritan pays out only once it approves the merchant profile. Sales still add to the balance in the meantime.

The Merchant profile card shows only dates

Your role is below Admin. The owner or an admin manages the profile.

• Run your store from the Commerce tab
• Change your store's settings
• Connect a storefront to your store
• Track your store's balance and payouts

Read the profile with GET https://api.coritan.com/api/v1/orgs/{org_slug}/commerce/merchant-profile, change it with PUT, and submit it with POST .../merchant-profile/submit. The answer lists missing_for_submission, the fields review still needs. Propose a descriptor with proposed_statement_descriptor in the PUT; the one in force is terms.statement_descriptor. Submit the merchant profile has the steps. All three take the token of an owner or admin; an organization API key cannot use them.

curl "https://api.coritan.com/api/v1/orgs/acme/commerce/merchant-profile" \
  -H "Authorization: Bearer $CORITAN_TOKEN"