The dashboard
What the dashboard overview shows, how the sidebar, its counts and your organization are laid out, and where to find search, help and each setting.
In the dashboard
The dashboard is where you manage everything on your Coritan account: services, billing, support and settings. It opens on the Dashboard, an overview of the account, with a sidebar on the left and a top bar that holds search, your credit balance and the account menu. Search and the keyboard shortcuts have a page of their own.
The Dashboard
Section titled The DashboardThe Dashboard is the first page you see, and Dashboard in the sidebar opens it. A short sentence under the heading greets you by the time of day, such as Good evening, Tristan., and says whose account it is when you work in another account. The buttons at the right are Open a ticket, Add credit and Order a service, and each person sees the ones their role may use (What each role sees).
Before account plans open on your account, the Dashboard has four figures and a few lists:
- Active services
- How many of your services are running now.
- Credit balance
- The credit on your account. It pays invoices, hourly services and services billed by use first. See Add credit to your balance.
- Due now
- The total of your unpaid invoices.
- Monthly spend
- What your active services cost, with every billing cycle converted to a month.
Below the figures, cards list what changed:
- Needs your attention
- Invoices that are overdue or waiting for payment, services that are suspended or failed to set up, services waiting for their first payment, and services whose cancellation is scheduled. Each line opens the invoice, its payment page or the service. When invoices are unpaid, the card has a Pay invoice button.
- Products
- How many services you have of each product.
- Recent services and Recent invoices
- Your latest services and invoices, with All subscriptions and All invoices links to the full lists. An invoice opens its page.
A new account also sees a card that offers a free coritan.gg name, with a Claim a name button that opens the page where you claim one. An older link to /dashboard?claim=1 goes to that page too.
The Dashboard with account plans
Section titled The Dashboard with account plansOnce account plans open on your account, the Dashboard is built around your plan. From the top, it has these parts. Each fact is said once: a plan on hold, a trial that is ending and counts above a limit appear on the Your plan card and are not repeated in a notice or in a list. A part that has nothing to show leaves the page, and a part that cannot load says so and offers Try again, so the rest of the page keeps working.
- Your plan
- The plan's name, large, with a badge: Free trial while a trial runs, Cancelling while the plan is ending, and
Pro on hold(it names the plan) while a plan waits for an unpaid invoice. Under it is what the plan costs and when that changes, such asRenews on Nov 5, 2026 at $12/mo.. A plan on hold, or an order or change that waits for its invoice, says so here in one line, such asYour Pro plan is on hold until you pay its invoice of $12.00. The account has the Free plan's limits.During a free trial a bar shows the days used out of 14, and it turns amber when four days or fewer are left. Up to six meters show the counts closest to their limit, such as websites and mailboxes, and a line says whether Server access is included. A count above its limit shows in red. At the foot, the next plan and its price, such asThe next plan is Pro, at $12/mo., sit beside the buttons: Pay invoice while a plan is on hold or waiting for payment,Upgrade to Prootherwise (orChoose Produring a trial), Start a free trial while your account can still start one, and Manage plan, which opens the plan page. A member who cannot change the plan sees View plan instead. - This month
- Cost so far this month, with a bar for each day, then By month end, Credit balance and Credit lasts, which reads
Less than a daywhen the credit is nearly gone. It warns when your credit is running low and when you have used 80% or more of a budget. Open Usage goes to the Usage tab of Billing, and Add credit adds credit (See your usage, budgets and credit activity). - Needs your attention
- A list of what needs you, most urgent first: overdue invoices, suspended or failed services, then invoices that are due, services that are ending and services waiting for a payment. A plan on hold, and the invoice it waits for, are on the Your plan card instead. Pay invoice, or
Pay 2 invoices, pays them. When nothing needs you, the card says Everything is in order. - Get started
- The first steps for a new account, with a bar for how far along you are: Add a website, Set up email, Create storage, Order a server, Turn on two-factor sign-in and Invite a teammate. Each step is ticked once the account has it, and a step still to do opens its page. The card leaves once every step is done, and its close button, Hide these steps, hides it in that browser (Choose what to do first). For an account with no service yet, it comes first, above Your plan, until every step is done or you hide it. The steps sit in two columns on a wide screen.
- What your plan includes
- The meters that Your plan does not show, up to six, such as team seats, mailboxes and the free amounts of Object Storage and App Deployment each month. When there are more, the card says how many and ends with All plan limits, which opens the plan page. The card leaves the page when nothing is left to show. Under the meters, Near your plan's limits shows up to three offers once a count reaches 80% of its limit: the add-on that raises the limit, with its price and Add…, which opens the page that adds it, or the next plan, with its price and a button such as
Upgrade to Pro. When a count is above its limit, the heading is Over your plan's limit (Add capacity to a service). Compare plans opens the plan page. - Your products
- A tile each for Domain Management, Infrastructure, Mail Services and Storage, with what you have there against your plan's limit, such as
2 of 3 websites. The Storage tile shows what your Object Storage holds and its pay as you go charges so far this month, such as12.5 GB stored, $0.03 so far this month. A member with the Technical role sees only the size. A tile also counts the services there that are not active, such as1 suspended. The tile's name opens its page, and its button takes the next step: Add a website, Order a server, Add a mailbox or Set up email, and Create a bucket or Create storage. - Start something new
- One link for each product you can order, such as Cloud Compute and Object Storage, each opening that product's order page. All products opens the catalogue. A new account that has not claimed a name also sees a card with Claim a name.
- Recent services and Recent invoices
- Your five newest services, with their status and renewal date, and your five newest invoices, with their status and amount.
- Support and status
- Open conversations, with how many have replies you have not read, and Platform status, which says whether our services are working. Open a ticket starts a conversation (Support).
- Referrals and team
- Your referral link, with Copy link and how many of your referrals earned credit (Earn credit with referrals), and how many of your team's seats are used, with Invite a teammate. We read your referral link only when this card comes near the screen.
- Guides and What's new
- Guides lists the guides that cover the Dashboard, and What's new the five newest changes from the changelog, each with its date and the start of its description. Each opens in a new tab, and All guides and Full changelog open the docs home and the changelog.
What each role sees
Section titled What each role seesA member who works in another account sees what their role may use (Work in an account you joined):
| Role | The Dashboard shows | The buttons |
|---|---|---|
| Admin | Everything above | Open a ticket, Add credit, Order a service |
| Technical | The plan's name and limits, with View plan. No money: no This month, no invoices, no plan buttons | Open a ticket, Order a service |
| Billing | Everything above except the first steps and the product buttons | Add credit |
| Read only | Everything above, with no button that changes anything | None |
The sidebar
Section titled The sidebarThe sidebar lists your products and account pages in groups. It shows only the products that are open to your account. It has no search button: search is the box in the top bar (Search and keyboard shortcuts). From the top it has:
- Order a service, the one highlighted entry, with a small gap and Dashboard under it. Before account plans open the first reads Order service.
- The page groups.
- Your organization, after the product groups, when you have one (Your organization in the sidebar).
- Collapse at the foot, on screens 1024px wide and wider (Collapse the sidebar).
What the sidebar lists
Section titled What the sidebar listsBefore account plans open on your account, the groups are:
| Group | Items | Where the docs are |
|---|---|---|
| Overview | Order service, Dashboard | Order a service |
| Products | App Deployment, Cloud Compute, Object Storage, Snapshots, Mail Services, Domain Management, Game Shield | App Deployment, Cloud Compute, Object Storage, Snapshots, Mail Services, Domain Management, Game Shield |
| Network | Floating IPs, Security | Floating IPs, DDoS Shield |
| Account | Billing, Organizations, Support, Settings | Billing, Organizations, Support, Account and security |
Game Shield holds your join addresses, your external servers and your web proxies. Once you have an organization, the organization block replaces Organizations in the Account group.
Every service on your account is on the Subscriptions tab of Billing, with its price and when it renews (Manage your subscriptions).
Once account plans open
Section titled Once account plans openOnce account plans open on your account, the sidebar groups the products the way the plans sell them. Every page keeps its address, so your bookmarks still work. From the top, the sidebar lists:
- Order a service, which opens the catalogue of everything you can order (Order a service), and Dashboard, which opens the overview.
- Under the Services heading, Domain Management, Game Shield and Mail Services.
- Under the Infrastructure heading, App Deployment, Cloud Compute, Floating IPs and Security.
- Under the Storage heading, Object Storage and Snapshots.
- Billing, Help and Settings.
Billing opens the billing pages, and its Subscriptions tab lists every service on your account. Your account plan has a page of its own, which Manage plan on the Dashboard and search open (Change your account plan). Help is a button that opens the help drawer for the page you are on (Help).
Support and Organizations are no longer in the sidebar. Search still finds each of them, and the account menu holds Support and the Organizations area, as Reseller program (Search and keyboard shortcuts).
Fold a group
Section titled Fold a groupA group with a heading folds. Select its heading to fold or unfold it. The headings are Overview, Products, Network and Account before account plans open, and Services, Infrastructure and Storage once they do. With the plans, Order a service, Dashboard and the account entries have no heading and stay in view.
The sidebar remembers what you folded on this browser. When you open a page, the group that holds it unfolds. A folded group shows the counts of its entries added together, and a dot when the page you are on is inside it.
Counts on entries
Section titled Counts on entriesAn entry can show a number in a coloured pill. Each number counts things you can act on. It does not total what you own.
| Entry | The number counts | Colour |
|---|---|---|
| Billing | Your overdue invoices. When none are overdue, your invoices that are waiting for payment. | Red for overdue, amber for waiting |
| A product, such as App Deployment, Cloud Compute, Mail Services or Security | Its services that are suspended or failed | Red |
| Support, before account plans open | Your open conversations with replies you have not read | Blue |
A number above 99 shows as 99+. A screen reader reads the words with the entry's name, such as Billing, 2 overdue. Search shows the same words beside the page.
The counts load when the dashboard opens and again every 2 minutes while the tab is visible. They also refresh when you come back to the tab. If we cannot load one of them, its entries show no number and nothing else changes.
While you work in another account, the counts are that account's.
Collapse the sidebar
Section titled Collapse the sidebarSelect Collapse at the foot of the sidebar to turn it into a narrow rail of icons. Select Expand to open it again. The rail shows each entry as an icon and each count as a dot. Point at an icon, or move to it with the keyboard, to see its name. Folds do not apply to the rail, so every entry shows.
The sidebar opens in full on screens 1280px wide and wider. From 1024px to 1279px it folds to the rail by itself. Your choice with Collapse or Expand is kept on this browser and wins at every width.
Under 1024px the sidebar is a drawer behind the menu button at the left of the top bar. It starts with the Coritan mark and a close button, always shows names in full and has no Collapse button. It closes when you open a page, and Esc closes it too.
Your organization in the sidebar
Section titled Your organization in the sidebarWhen you own or work in at least one organization, the sidebar has a block for it, after the product groups. The block is not there while you work in another account, because each organization has its own team.
The block starts with the organization's name and, under it, your role there, such as Owner or Admin. Select the heading to fold or unfold the block. It starts folded. It opens when you open one of the organization's pages, and the sidebar remembers what you chose.
With more than one organization, the Switch organization button at the right of the heading opens a menu. It lists each organization with your role, then All organizations, which opens the list, and New organization…, which opens the list with the new organization form (Create an organization). With one organization, those two links sit at the foot of the block. The block shows the organization whose page is open, otherwise the one you opened last on this browser, otherwise the newest.
Below the heading are the organization's pages, in the groups the organization's own page uses. A group with several pages has an arrow beside it that shows them. Its own link opens its first page, and the group you are in is open. A page is in the sidebar only when your role can open it.
| Entry | Pages | Who sees it |
|---|---|---|
| Overview | Overview | Every member |
| Customers | Customers, Services, Sent email | Every member, and Sent email for Tier 3 support, Billing, Admin and Owner |
| Catalogue | Products, Software | Every member |
| Billing | Invoices, Payments, Refunds, Payouts, Statements, Disputes, Platform cut, Usage and cost, PayNow | Billing, Admin and Owner |
| Commerce | One link to Commerce, whose sections have their own menu inside the page | Every member, for an organization that has Commerce |
| Hosting | Cloud Compute, App Deployment, DNS, Mail Services | Every member, and App Deployment for an organization that has it |
| Growth | Traffic, Acquisition, Campaigns, Subscribers, Forum search, Discord, Game proxy | Traffic for every member, Campaigns for Billing, Admin and Owner, and the rest for Admin and Owner |
| Team | Members, Audit log | Every member, and Audit log for Admin and Owner |
| Settings | General, Storefront, Invoicing, Email sending, SEO, Customer accounts, Tags and pixels, and for Admin and Owner Support mailbox, Email design, Conversions, Ad spend, Referrals, Email flows, Reviews and announcements, API keys and Webhooks | Every member, with the Admin and Owner pages as listed |
The sidebar learns that an organization has Commerce or App Deployment when you open one of its pages. After you reload the dashboard, those two can be missing until you open a page of the organization again.
On the rail, the block is one icon with the organization's initials. It opens the organization's Overview.
The Organizations list is still in the account menu, as Organizations, or Reseller program once account plans open (Organizations).
The Security page
Section titled The Security pageSecurity in the sidebar opens the Security page, which holds your security tools, one card for each. A card is there only while its tool is available on your account. The keys g d open the page.
- The DDoS Shield card shows Protected addresses, Custom profiles and Attacks in the last 7 days. Open DDoS Shield opens the tool, and Order a floating IP appears when your account has no address to protect (DDoS Shield).
- The Edge Proxy firewall card shows Hostnames on Edge Proxy, Firewall on and In Under attack mode. Open Domain Management opens your domains (Protect a website).
Read the guide on a card opens that tool's guide. When an address is under attack, or a website is in Under attack mode, a strip above the cards names it and has a button that opens its events or its Security tab. Each card loads on its own, so a card that cannot load says so and offers Try again while the others still show.
Two-factor authentication and your sign-in history are not on this page. They are on the Security tab of Settings (Account and security).
The top bar
Section titled The top bar- Menu button
- Under 1024px, the button at the left opens the sidebar as a drawer (Collapse the sidebar).
- Search
- The field that reads Search services and pages opens search. It is the only search control: the sidebar has none. On a screen narrower than 768px it is a magnifier icon. Press Ctrl K, or ⌘ K on a Mac, from anywhere in the dashboard to open it (Search and keyboard shortcuts).
- Help
- Once account plans open on your account, Help comes before Webmail and opens the help drawer for the page you are on (Help).
- Webmail and Support
- Webmail opens webmail with the mailboxes your account can open. Support opens your conversations with the Coritan team. Once account plans open on your account, Support leaves the top bar and the account menu holds it.
- Credit balance
- Your balance, in your billing currency. Select it to open Billing. While you work in another account, it is hidden.
- Account menu
- The circle with your initials. It links to Settings, Billing, Organizations, Webmail, Support, Documentation and the coritan.com home page, and holds Sign out.
- Once account plans open on your account, the menu holds Reseller program, which opens the Organizations area, then Webmail, Support and Sign out. Settings and Billing are in the sidebar, and the guides are in the help drawer. The Coritan mark at the left of the top bar opens the coritan.com home page.
- When you are on another account's team, the menu opens with Work in another account and the accounts you can work in. Select one to manage it with your role there, and Switch back to your account to return (Work in an account you joined).
Search
Section titled SearchSearch finds your services, every page, the pages of your organization and the common actions. Press Ctrl K or / to open it. To open a page without search, press g and then a letter, such as g b for billing. Search and keyboard shortcuts lists what search shows, its keys and every shortcut.
Once account plans open on your account, Help in the top bar or in the sidebar opens the help drawer on the right of the screen. Open help in search opens it too, and so does a search that finds nothing. The drawer has two parts:
- For this page
- The guides that cover the page you are on, each with a line on what it explains, its section and its kind, such as How-to.
- Search the guides
- The field at the top. Type two letters or more and the list shows every guide that matches, under Results for and what you typed. When no guide matches, Search the whole docs site runs your search on the docs site.
Guides open in a new tab, so the dashboard keeps your place. At the foot of the drawer, Browse the docs opens the docs home in a new tab, and Contact support closes the drawer and opens a new conversation with the Coritan team (Start a conversation).
To close the drawer, press Esc or select its close button. Going to another page closes it too.
When your plan refuses something
Section titled When your plan refuses somethingOnce account plans open on your account, a limit of your plan can refuse an action, such as a fourth website on the Free plan (When you reach a limit). The dashboard then opens a dialog titled with the limit, such as Your plan allows 3 websites. It says what the account has, such as This account has 3 websites., and offers what raises the limit, each with its price:
- While the account can still start its free trial, a free trial of the plan that raises the limit comes first, such as
Pro free trial. Start a free trial… opens the page that starts the trial with that plan chosen (Start a free trial). - The add-on that raises it, where there is one. Add… adds it from the dialog (Add capacity to a service). When the add-on goes on one of your services and the dialog cannot tell which, its button opens the product's page instead, such as
Open Mail Services, and you add it on the service there. - The next plan, such as
Pro plan. Its button, such asUpgrade to Pro, opens the page that changes your plan, with that plan chosen, where you see the price before you confirm (Change your account plan). When only our sales team sells the plan that raises the limit, Contact sales opens the contact page.
Select Not now to close the dialog. You buy nothing until you confirm an offer.