Set up email for your domain

This tutorial gives you a working address on your own domain, such as alex@example.com, that receives mail and sends it. You set up Mail Hosting, prove the domain is yours by publishing its DNS records, create a mailbox and sign in to it in webmail or a mail app. Each section ends with something you can check before you go on.

What it costs depends on whether account plans are open on your account. Once they are, your plan includes a Mail Hosting service at no charge, sized to the plan, and you set it up with one button. Until then, you order a Mail Hosting plan and pay its price. The order page shows each plan's price with the mailboxes, storage and domains it includes (How Mail Hosting and SMTP Relay are billed). If MX, SPF or DKIM records are new to you, read How email reaches an inbox first.

• A Coritan account. Create an account if you have none, then sign in.
• A domain whose DNS records you can change. When its zone is on Coritan in the same account, Coritan publishes the records for you. Put a website online shows how to get one.
• If the domain already receives mail somewhere else, read Move a domain that already receives mail first: new mail follows the domain's MX records as soon as they change.

Go to Mail Services in the dashboard. The button at the top of the page depends on your account, and while you have no mail service the page shows a card for each product instead. Coritan sets the service up in its mail region. You do not choose a region.

When your plan includes email, which is once account plans are open on your account:

1. Select Set up free email. A short page opens. Its Your plan includes card lists your plan's Mailboxes, Storage per mailbox and Domains.
2. Optionally, enter your domain in Domain, such as example.com. You can add it later, from the Domains tab.
3. Complete the verification check, if the page shows one, then select Set up free email. Nothing is due.

Before account plans are open, you order a plan:

1. Select Order Mail Hosting.
2. Under Plan, choose a plan. Each one shows how many mailboxes it holds, the storage each mailbox gets and how many domains it takes, such as 5 mailboxes · 10 GB each · 1 domain.
3. When the plans sell more than one billing cycle, choose one with the buttons beside the Plan heading.
4. Under Domain, enter your domain in First domain, such as example.com.
5. Check the summary under Your order, then select the button under it. It reads Place order and pay when you pay on the next page, and Place order when your credit pays for it.
6. If the order's page reads Order placed, payment due, pay under Pay invoice.

The service appears on the Mail Services page with the status pending, then provisioning while Coritan sets it up, then active. Coritan emails you when it is ready (Order Mail Hosting or SMTP Relay). When mail cannot be set up at the moment, the dashboard says so before it takes any payment, and you can try again later.

1. On the Mail Services page, open the service, then the Domains tab. Your domain is there as the primary domain when you entered it in step 1. If you did not, select Add domain…, enter it on the Add a domain page and select Add domain again. Select the domain to open its page.
2. Publish the records that the DNS records card lists:
   • When the domain's zone is on Coritan in this account, there is nothing to do. The card reads We publish these into your DNS zone and keep them up to date.
   • Anywhere else, create the ownership TXT record at your DNS provider first, then the other records under Needed to receive mail and Needed to send mail. The records under Recommended can wait. Select Verify now, reload the page, and create the two DKIM records that the card now lists.
3. Select Verify now and read the message.

The message reads example.com is verified., and on the Domains tab the domain shows Verified, with Ownership, MX, SPF and DKIM ticked. When it reads example.com is still pending:, fix the problem it names and select Verify now again. Coritan also checks pending domains about every ten minutes (Add a domain to Mail Hosting).

1. Select the Mailboxes tab, then Create mailbox…. The Create a mailbox page opens.
2. In Name, enter the part of the address before the @, such as alex, and choose your domain under Domain.
3. Keep the share of storage that Quota (GB) starts with, or change it.
4. Under Password, choose Generate a strong password.
5. Select Create mailbox.

The page then shows the mailbox's Address, its Password and its IMAP, SMTP and Webmail settings. Copy the password now, because Coritan shows a generated password only once, then select I have saved it. The mailbox appears on the Mailboxes tab (Create and manage mailboxes).

To use webmail in a browser:

1. Go to Webmail.
2. Enter the mailbox's address in Email address and its password in Password, then select Sign in.

To use a mail app on your computer or phone, add a new account in the app with the mailbox's full address and password, and let it look up the settings. When it asks for them, copy them from the Mail client setup card on the service's Overview tab: the IMAP name on port 993 with SSL/TLS for incoming mail, and the SMTP name on port 587 with STARTTLS for outgoing mail (Connect a mail app to Mail Hosting).

Send a message from the mailbox to an address you have somewhere else, and reply to it. The reply arrives in the mailbox's inbox.

The domain stays pending with MX points to and a list of hosts

The domain's MX records still name another mail provider. Replace them with the ones on the DNS records card.

The mail app cannot send

Check that it uses port 587 with STARTTLS, or 465 with SSL/TLS. Many networks block port 25. Troubleshoot mail covers the other errors.

• Forward addresses with aliases, such as hello@example.com to your mailbox
• Secure a mailbox with two-factor sign-in
• How SMTP Relay works, for the mail your website or app sends, on a subdomain such as send.example.com