Fair use policy

What our free and included allowances are for, the limits that go with them, and what we do when use goes past them.

What our free and included allowances are for, the limits that go with them, and what we do when use goes past them.

Last updated 12 October 2026

Some of what we sell has no price for each request or each message. That works because an allowance is for the use it was made for.

Static sites

The requests to a static site’s files, and the data they send, cost nothing. Each file may be up to 25 MiB. A site that serves large downloads, video or file archives for other people is not the use this allowance is for.

Email

Public buckets

A bucket is private until its owner serves it. To switch on a public address or a custom domain for a bucket, the account needs a saved payment method, credit above zero or a paid invoice with money on it.

Free amounts belong to the account

Each account has one set of free amounts each month. A second service on the same account adds none. Opening more accounts to collect the amounts again breaks the acceptable use policy.

When use goes past fair use

We contact you when we can. We may limit, pause or suspend what puts other customers or our network at risk.

Questions

Ask support if you are not sure whether your use is fair.

Legal documents