# Read your organization's overview

> See revenue, customers, services and storefront visitors for an organization, and add the visitor tracking script to your site.

Source: https://www.coritan.com/docs/organizations/overview/

In the dashboard:

- /dashboard/organizations/…/overview: https://www.coritan.com/dashboard/organizations

The **Overview** tab opens when you select an organization. It shows what your customers have paid and still owe, who is on your storefront today and right now, what your plan allows and what changed recently.

## Before you begin

Every member can open the tab. The revenue figures need the owner, admin or billing role, and **Recent activity** needs the owner or admin role. Other members see links to the other tabs in its place.

## Read the revenue figures

**Revenue collected**
: What your customers paid through the payment gateways, Coritan's and your own PayNow store's, plus the money they added to their account credit, less refunds and chargebacks. It counts from the day the organization began. Invoices marked paid and invoices paid from credit you granted are not in it, because nobody was charged.

**Outstanding**
: The total of your unpaid and overdue invoices. When customers owe money in more than one currency, the other currencies follow under the figure.

**Active customers** and **Active services**
: How many of each are active, against the number your plan allows.

For a period's figures with the gateway fees taken off, [generate a statement](/docs/organizations/billing/statements/).

## Read the storefront traffic

**Storefront today** counts the visits to your storefront since midnight UTC: **Sessions**, **Unique visitors**, **Page views**, visits by customers who were **Signed in**, the **Average visit** length and the **Bounce rate**. Select the refresh button in the card to update it.

**Live now** shows the visitors on your storefront this minute, split into **Signed in** and **Guests**, and the **Busiest pages** they are on.

When your storefront runs on Coritan, its visits count automatically. To count the visits to another site of yours, add the tracking script to its pages (see [With the API](#with-the-api)).

## Read your plan limits

**Plan limits** lists how many **Customers**, **Services**, **Custom products** and **Sub-resellers** your plan allows, and its **API calls per month**. Coritan sets the plan. Contact [support](https://www.coritan.com/dashboard/support) to change it.

## Troubleshooting

"Only owners, admins and billing members see revenue figures."
: Your role does not include billing. Ask the owner or an admin for the billing role if you need the figures.

**Revenue collected** is lower than your paid invoices
: Invoices marked paid, and invoices paid from credit you granted, do not count as revenue.

The traffic cards stay at zero
: No visitor has reached a page that carries the tracking script. A storefront on your own server needs the script added.

## Related

- [Generate organization statements](/docs/organizations/billing/statements/)
- [Read the organization audit log](/docs/organizations/audit-log/)
- [How organizations work](/docs/organizations/how-organizations-work/)

## With the API

The revenue figures take the owner, admin or billing role; the traffic routes take any member.

```bash
curl "https://api.coritan.com/api/v1/orgs/acme/stats/revenue" \
  -H "Authorization: Bearer $CORITAN_TOKEN"
```

The answer has `total_revenue`, the parts it is made of (`gateway_payments`, `wallet_topups`, `refunded`, `charged_back` and `own_store_collected`), the paid invoice value it leaves out (`settled_with_credit` and `marked_paid`), `outstanding_by_currency` (one `currency` and `amount` pair for each currency still owed), `active_customers` and `active_services`.

Get the tracking script for a site that does not run on Coritan:

```bash
curl "https://api.coritan.com/api/v1/orgs/acme/tracking/script" \
  -H "Authorization: Bearer $CORITAN_TOKEN"
```

The answer's `snippet` is a `<script>` tag. Paste it before `</body>` on every page of the site. The site must use HTTPS. The script counts page views, referrers and devices, and follows navigation in single-page apps.

The traffic routes:

| Operation | What it returns |
| --- | --- |
| `GET /api/v1/orgs/acme/tracking/live` | The visitors active now: `total_active`, `authenticated_active`, `guest_active`, `sessions` and `active_pages`. |
| `GET /api/v1/orgs/acme/tracking/today` | Today's figures since midnight UTC, as on the **Storefront today** card. |
| `GET /api/v1/orgs/acme/tracking/stats` | One row for each period between `start_date` and `end_date` (both `YYYY-MM-DD`). `granularity` is `hourly`, `daily` (the default), `weekly` or `monthly`. |
| `GET /api/v1/orgs/acme/tracking/pages` | The most viewed pages between `start_date` and `end_date`, with `views`, `unique_views` and `avg_time_seconds`. `page` and `per_page` (50 by default, at most 100) page through them. |
| `GET /api/v1/orgs/acme/tracking/conversions` | How many visitors became customers between `start_date` and `end_date`, the conversion rate, and the average days, sessions and pages it took. |

```bash
curl "https://api.coritan.com/api/v1/orgs/acme/tracking/stats?start_date=2026-08-01&end_date=2026-08-31&granularity=weekly" \
  -H "Authorization: Bearer $CORITAN_TOKEN"
```

## API

- `GET /api/v1/orgs/{org_slug}/stats/revenue`: The same figures the admin console shows for this organization (https://www.coritan.com/docs/api/reference/organizations/billing-payouts/stats/#op-get-api-v1-orgs-org-slug-stats-revenue)
- `GET /api/v1/orgs/{org_slug}/tracking/live`: Org tracking live (https://www.coritan.com/docs/api/reference/organizations/analytics/#op-get-api-v1-orgs-org-slug-tracking-live)
- `GET /api/v1/orgs/{org_slug}/tracking/today`: Org tracking today (https://www.coritan.com/docs/api/reference/organizations/analytics/#op-get-api-v1-orgs-org-slug-tracking-today)
- `GET /api/v1/orgs/{org_slug}/tracking/stats`: Org tracking stats (https://www.coritan.com/docs/api/reference/organizations/analytics/#op-get-api-v1-orgs-org-slug-tracking-stats)
- `GET /api/v1/orgs/{org_slug}/tracking/pages`: Org tracking pages (https://www.coritan.com/docs/api/reference/organizations/analytics/#op-get-api-v1-orgs-org-slug-tracking-pages)
- `GET /api/v1/orgs/{org_slug}/tracking/conversions`: Org tracking conversions (https://www.coritan.com/docs/api/reference/organizations/analytics/#op-get-api-v1-orgs-org-slug-tracking-conversions)
- `GET /api/v1/orgs/{org_slug}/tracking/script`: Org tracking script (https://www.coritan.com/docs/api/reference/organizations/analytics/#op-get-api-v1-orgs-org-slug-tracking-script)
